“Well, I just feel ,that every minute's wasted, My life is unreal, And anyway, I guess, I'm just not rated, At least twice, that's how I feel” (Just A Normal Day – Lyrics by Supertramp). Following a request from a member we have invited Jane Brett from the Care Quality Commission (CQC) to talk to us about what they can do and how they might be able to help and intervene with the current crisis in Adult Social Care. Let’s let Jane know how we feel about Merton.