Christmas Opening Hours 

Merton CIL will close for the holiday season on Thursday 24th Dec 2020 at 3pm. We will reopen on Monday 4th Jan 2021 from 9am.

While we are closed you can still:

  • Contact us via email or leave us a voice mail if you need support and we will get back to you when we open. If it is urgent please try and contact one of the organisations below. 
  • Join our closed group on Facebook to keep in touch and stay connected with members. 
  • Follow us on social media to keep up with our latest updates - @MertonCIL on all platforms.
  • Get involved with Craftivism & Chat - we have pulled together some ways to stay creative over the holiday season. You can read more here - 


Where to Get Support during the Holiday Season

Please see below for organisations that can provide you with support during the holiday season: 

 

Local Support

London Borough of Merton - Out of hours service
Telephone: 020 8543 9750
An out-of-hours social services standby service is available through Sutton Council on 020 8770 5000

 

Merton Covid-19 Response Hub 

Telephone: 0208 685 2272

Email: help@mvsc.co.uk

December Opening Hours: from 10am until 4pm on 24th, 29th, 30th and 31st December 2020

 

 

Other Support:

Samaritans

Telephone: 116 123

This free helpline is available 24 hours a day, 365 days a year. 

You can use this line if: you are experiencing mental health issues, having family problems, you are isolated or lonely. 

 

Mind 

Telephone: 0300 123 3393

You can use this line if: you are experiencing mental health issues, having family problems, you are isolated or lonely. 

 

Shout 

Text: 85258

Open 24 hours, 7 days a week.

You can text this number if: you are experiencing mental health issues, problems or you are lonely or isolated. 

 

Anxiety UK 

Telephone: 0344 775 774

You can text this number if: you are experiencing mental health issues or issues related to anxiety. 

 

CALM

Telephone: 0800 58 58 58

You can use this line if: you are experiencing mental health issues, having family problems, you are isolated or lonely. 

 

Shelter

Telephone: 0808 800 4444

Shelter's free helpline is open 8am – 8pm on weekdays and 8am – 5pm on weekends, 365 days a year.

You should use this line if: you have nowhere to sleep, or might be homeless soon, you have somewhere to sleep, but nowhere to call home, you are/could be at risk of harm.