Chapter 1: Advice, Advocacy and Legal Services 


This Chapter focuses upon: Advice services, Advocacy services and Legal advice services

The information in this chapter was last check on: 29th Jan 2018 

We do not take any responsibility for the information on external links.

If you notice any mistakes or know of any organisations/information that may be relevant to the chapter please do get in contact via email

Information that can be found in this chapter:

  • Local Advice Services
  • Local Advocacy Services
  • Legal Advice Services
  • Community Care Solicitors


1. Local advice services


Merton CIL – AQS

Wandle Valley Resource Centre, Church Road, Mitcham, Surrey, CR4 3BE

Telephone: 0203 397 3119

SMS: 07449 362233


BSL interpreters available


Age UK Merton

277 London Rd, Mitcham, Surrey, CR4 3NT

Telephone: 020 8648 5792


Citizens Advice Bureau - AQS

Live chat with an advisor


Mitcham CAB

326 London Rd, Mitcham, CR4 3ND

Telephone: 0844 243 8430


Morden CAB

7 Crown Parade, Crown Lane, Morden, SM4 5DA

Telephone: 0844 243 8430

Walk in advice service - 10.00am-2.00pm on Monday, Tuesday, Wednesday and Thursday where you can have an initial assessment. You don’t need an appointment.


Sutton CAB

320 Malden Rd, Sutton, SM3 8EP

Telephone: 020 8405 3552



Commonside Community Development Trust


New Horizons, South Lodge Avenue, Pollards Hill, Mitcham London
United Kingdom

Telephone: 020 8764 9582

Have to be a MOAT or Circle Housing tenant to use this service



Wimbledon Guild

Guild House, 30/32 Worple Road, Wimbledon, London SW19 4EF

Telephone: 020 8946 0735


Advisor available each Monday from 9.30am to 2pm. Please call or email to book an appointment


South London Refugee Association – AQS

The Woodlawns Centre, 16 Leigham Court Road, London, SW16 2PJ

Telephone:  0203 490 3443



Refugee and Migrant Network Sutton - AQS

Granfers Community Centre, 73-79 Oakhill Road, Sutton, Surrey, SM1 3AA

Telephone: 020 8644 4374

Mobile: 07516 175662



Merton Welfare Benefits Service

London Borough of Merton, Civic Centre, London Road, Morden, Surrey, SM4 5DX

Telephone: 0208 545 4178


Advice on benefit related issues


South London Tamil Welfare Group

36 High Street, Colliers Wood, London SW19 2AB

Telephone: 020 8542 3285

Email :

SLTWG provide support to Tamil refugees and other community members by providing Advice and Services relating to their Immigration, Welfare benefits, housing, education, health , domestic violence, family learning , employment and training needs.


Siobhain McDonagh MP – Advice Surgery

London Borough of Merton, Civic Centre, London Road, Morden, Surrey, SM4 5DX

Telephone: 020 8542 4835


Advice Surgery held every Friday. Call to book an appointment


Patient Advice and Liaison Service – Epsom & St Helier

St. Helier Hospital, Wrythe Lane, Carshalton, Surrey, SM5 1AA

Telephone: 020 8296 2508

Advice on NHS related issues


2. Local Advocacy services


‘Advocacy’ is speaking or acting on behalf of people, to help them express their wishes and secure the services they need and the rights that they are entitled to.


Merton CIL Advocacy Service

Wandle Valley Resource Centre, Church Road, Mitcham, Surrey, CR4 3BE

Telephone: 0203 397 3119


Advocacy Support for disabled people in Merton



Imperial Fields, Bishopsford Road, SM4 6BF


Advocacy support for people in Merton with Mental Health Issues


Springfield Advocacy Service

Room 11, Building 3, Springfield Hospital, 61 Glenburnie Road, London, SW17 7DJ


Telephone:  020 3513 6055/6739 

Advocacy support for people with Mental Health Issues


Advocacy Partners Sutton advocacy services for people with disabilities 
McMillan House, 54 Cheam Common Rd, Worcester Park, Surrey KT4 8RH 
Tel: 020 8330 6644 
Fax: 020 8330 6622 


Kingston Advocacy Group 
Siddeley House, 50 Canbury Park Road, Kingston-upon-Thames, Surrey KT2 6LX 
Tel: 020 8549 1028 
Fax: 020 8549 1050 


Association for the Polish Family

66-72 High Street, Colliers Wood, SW19 2BY

Telephone: 07917 401 064 


Advocacy and Domestic violence support for the Polish community in Merton


Jigsaw 4 u

40 Mill Green Road, Mitcham, Surrey, CR4 4HY

Telephone: 020 8687 1384


Providing children’s advocates to help Merton’s children and young people in care and leaving care to get their views across and be listened to.


Carers Support Merton

Vestry Hall, 336-338 London Road, Mitcham, Surrey, CR4 3UD

Telephone: 020 8646 7515


Advocacy support for carers of adults


Sutton Advocacy for Mental Health Service 
14 Beacon Grove, Carshalton, Surrey SM5 3BA 
Tel: 020 8773 3692


The WISH Centre

2-14/2-15 Peel House, 32-44 London Road, Morden, Surrey, SM4 5BT

Telephone: 020 3740 9175

Mobile: 07534 991931


Advocacy support for young people in recovery from self harm, violence, abuse or neglect.


Voiceability – Independent Mental Capacity Advocacy

United House, 39-41 North Road, London, N7 9DP

Telephone: 0300 330 5499


If you have been assessed as ‘lacking capacity’ to make specific decisions you may be able to get an advocate.


3. Legal Advice


South West London Law Centre - Merton & Sutton

112 London Road, Morden, Surrey, SM4 5AX

Telephone: 020 8767 2777



Disability Law Service

The Foundry, 17 Oval Way, SE11 5RR

Telephone: 020 7791 9800



Civil Legal Advice

National advice line for legal help and information about benefits, debt, education and whether you qualify for Legal Aid.

Telephone: 0345 345 4345


4. Community Care Solicitors


Deighton Pierce Glynn Solicitors

Telephone: 0207 407 0007


The organisation appears to have a good understanding of disability and working with disabled people as they ran the Independent Living Fund appeal in 2014/15 and have just settled a Judicial Review against London Borough of Merton for a Merton CIL member. Legal Aid Lawyer of the Year Awards Finalist 2015


Scott-Moncrieff & Associates LTD

88 Kingsway, Holborn, London WC2B 6AA

Telephone: 0203 733 6851


A national firm of solicitors specializing in community care, public law, mental capacity and other civil liberties work. Scott-Moncrieff & Associates have a franchise with the Legal Aid Agency to provide legal aid work in these areas. Kate specializes in cases involving disabled adults and children and others who need care and support from public bodies. As well as working as a solicitor Kate works closely with a number of disabled people’s organisations providing advocacy and other services, including Disability Sheffield where she is a trustee.


CALE Solicitors

Suite One, 80A Blackheath Road, Greenwich, London, SE10 8DA

Telephone: 020 8694 2269

24 HOURS Emergency: 0792 022 4554/07795567817



Community Care & Social Services team at CALE Solicitors are able to take on Legal Aid cases. They recently secured a successful outcome in relation to a Council’s decision not continue funding a specialist placement and the lawfulness of the Council’s assessment of needs. Recommended by Bates Wells Braithwaite Law Firm.